Please feel free to contact us with any questions about our hot sauce and fiery food products, to comment on our customer service, and/or provide feedback about our website and online store. We value and respect our customers and their opinions, and welcome any feedback you can provide us about your shopping experience. Complete the form below and we will respond as quickly as possible. We hope you were able to find that perfect sauce for your perfect meal.
If you need to contact us live for any reason, we can be reached at 1-855-PEP-NUTZ (737-6889) (Mon - Fri, 8am - 5pm est.). If you reach our auto-attendant, please leave a message detailing your inquiry and the best way to contact you back. All order inquiries will be supported 24/7.
All orders will include an instant confirmation and order number. Please be sure to reference your order numbers within any inquiries. Our warehouse and shipping departments will typically send out all orders the day they are received within standard working hours. All late-day orders will be processed the next shipping morning.
All domestic US orders (lower 48 states) will receive FedEx residential or standard delivery for businesses. All international, Alaska, Hawaii, PO Box or US Military orders will be shipped via Unites States Postal services (USPS).
Thank you again for becoming a fan and/or customer of Peppernutz.com. Please remember that it is a scientific fact that - humans who frequently eat hot peppers live longer and happier lives!!!
Peppernutz.com is a family run business that evolved into an online hot sauce emporium based on generations of " Chile-Heads". Our family has a long tradition of creating meals, dips, snacks, drinks... you name it - all things hot... in attempt to entertain our loved ones. After years of growing up in a chile pepper loving environment and enjoying the adventures of exploring our planet for the most unique and flavorful pepper products, it was only natural to have a second refrigerator dedicated to just hot foods, fresh peppers, pepper sauces, and pepper extracts.
At some point the refrigerator and our pepper garden was not enough, and our addiction was obvious. So in effort to share our obsession with our family, friends and the world; we set out to create the best possible online retail store to provide the ability to go to one place and get the most unique flavors, wildest variety of heats, and most insane products out there. All based on natures greatest creation... the pepper! We are now the only Rochester hot sauce emporium and strive to support our local community.
Our mission is simple... to maintain a safe, well organized, user friendly environment to provide our customers the best hand selected products on the market; all while staying as competitively priced as possible.
We provide convenience, fast and efficient shipping with no handling fee's, seasonal discounts and promotions, secure shopping experience, and best yet... a collection of hot pepper sauces and fiery foods that just can't be matched.
Lastly and most importantly, we are committed to expanding our product line with a focus on regionally-grown organic, all-natural, nonGMO, and gluten-free foods to support healthy lifestyles. We will always do our best to support our local economy and our fellow hard-working Business Owners.
Thank you for shopping with us - we truly appreciate your business!
The Falbo Family
...burning taste buds everywhere since 2008!
© 2017 All rights reserved
Our son Jacob's first attempt to draw a Scoville Scale!
Please feel free to contact our team with any questions, comments or feedback on our website, products, or services. We value our Customers feedback!